Tech Lead · Full Stack Engineer

I am Nicole Bush.

Full-stack engineer and technical lead with 6+ years across fintech and government defense—defining architecture, owning features end to end, and using AI as a first-class engineering tool.

Senior Software Engineer · Platform & Feature Lead

Booz Allen Hamilton

Aug 2022Present

  • Technical SME on major feature initiatives for a React/TypeScript enterprise application supporting U.S. military personnel management—owning scope definition, API contract design, database schema design, and end-to-end implementation with minimal oversight.
  • Designed a Splunk observability schema from scratch, defining an event taxonomy across API responses, business-logic events, and error states for full-flow request traceability.
  • Architected a standardized error-messaging framework spanning backend to UI, adopted as a codebase-wide pattern.

Tech Lead · VA National Call Center AI Initiative

Booz Allen Hamilton

Aug 2022Mar 2024

  • Led engineering on an AI-powered voicebot that triages veteran medical-claims inquiries, integrated into Cisco call-center infrastructure at the VA.
  • Technical lead on a two-person senior team with full architectural ownership and no management layer—system and integration decisions made at the lead level.
  • Designed a distributed architecture across three components: an internal Vue.js CMS, Google Dialogflow NLP, and Google Cloud Functions for serverless response logic.

Capabilities

Architecture & Systems

Defining API contracts, designing data schemas, and decomposing complex systems—owning features from requirements through deployment with minimal oversight.

AI-Integrated Engineering

Using Claude and OpenAI as first-class tools: pressure-testing architecture, building structured classification and extraction pipelines, and shipping reliable AI output in production.

Full-Stack Delivery

Production React and Next.js front ends backed by Python and Node services—plus the testing, observability, and infrastructure that keep them reliable.